I worked with Google for over a year as a UX designer. The whole time I was in internal tools (tools made for Googlers to use) which is why I can't show anything I've worked on. The first 3 months I worked on finance specific tooling, after that I worked mostly in Cloud, and the supply chain of Google.
The UFO UX team 2019
Projects I worked on
Navigo is an internal tool used by Google for risk mitigation and compliance with Google’s spending policies. It involves finance and legal in particular. It evaluates requisitions through a due diligence process and assigns a custom “to-do” list that range in complexity.
Turbolaunch is an internal tool to help teams launch their product faster by providing a clear and easy path for their launch to meet all requirements to be approved. Ganpati is an internal tool that allows users to request and grant permissions to access privileged content for other Googlers.
Kalani (my longest project)
Kalani is a tool that's used by demand planners, and executives to forecast demand in ($XXBillion) in resources for all of Google.
Supply chain image
Most of my time was spent on Kalani (Image created by macrovector)
My Design Process
I often worked on multiple projects at once splitting myself between teams. I will discuss Kalani for this section as it was my longest project.
I on-boarded fast and got insights from industry Subject Matter Experts in supply chain consulting
I talked to users to create a user journey map that highlights areas of improvement in the experience
I took high level OKR's and created a design requirements doc complete with a day by day timeline for deliverables for the quarter with success criteria
I did iterative wireframing and prototypes
I user tested them
Supported handoff of mocks and design assets to the Engineering team
The supply chain for capacity at Google is incredibly complicated. I did not have a background in the supply chain, or cloud computing. I worked very hard to onboard quickly. I met with stakeholders to get alignment, made UX requirements docs, helped prioritize and define success metrics and critical user journeys, as well as make quarter long UX plans. In every project I was involved with I interviewed users, and fought hard for research. I made iterative high to low fidelity mocks, attended sprint planning meetings worked off Kanban boards and reported bugs. I made prototypes did user testing and created stylesheets and redlines. I worked hard to make all my designs compliant with Google accessibility guidelines or GAR.
I made a demand planners life better by listening to him and providing the interface he needed instead of the limited one he was so used to using!
Kalani MVP shipped in early 2019 and continues to improve and expand at the time of this writing.
I delivered design specs/stylesheets, redlines, clickable prototypes, and mocks. I got incredibly familiar with Google's material design, learned a lot about enterprise UX, wrote plenty of UI text and met all my deadlines.